User Agreement

Tailored Package Holidays

Our company specializes in creating custom package holidays tailored to your preferences and needs. Typically, our offerings include a variety of combinations of travel services that encompass the entirety of your journey or vacation. These combinations may include pairing a flight with a hotel stay.

When you book a package holiday with us, your contract(s) will be formally signed by our company, acting as a representative of the supplier(s) or principal(s) involved in providing the various services. Consequently, we assume responsibility for the execution of the contract(s) and also ensure the necessary financial protection for your package, in accordance with the Package Travel Regulations of 2018.

Our company does not bear responsibility for the execution of individual travel services that have been added to an existing, selected, booked, and paid trip or holiday. In such cases, the rights and protections granted to package holidays under the Package Travel Regulations will not apply.

Please be aware that on occasion, we may offer packages organized by tour operators or principals, with us acting as their agent. In such cases, the tour operator or principal holds the responsibility for your package, including your financial protection, and we solely act as an agent. Section A of these terms and conditions applies to all bookings of this nature. If the package includes a flight, it will be protected by their ATOL, and you will find the ATOL holder's name and ATOL number in your booking confirmation. For any inquiries related to customer services or your booking, please direct all communications to Customer Services at JAKS Travels Ltd, 211 St Albans Road, Watford, WD24 5BH, United Kingdom, or email us at info@jakstravels.co.uk or by calling 00441923882275 When making your booking we, will arrange for you to enter into a contract with each of the third-party supplier(s) of your travel arrangements (such as tour operator, airline, cruise operator, accommodation provider, car hire provider and transfer provider) as specified on your booking confirmation. Your contract comes into existence once we issue the booking confirmation.

Your booking with us is subject to these Booking Conditions and as well as those of the thirdparty suppliers who have their own terms and conditions which govern the services they provide and you’ll be bound by these. In the event of any conflict between a supplier’s terms and conditions and these booking conditions, the supplier’s term, or condition that conflicts with ours will take precedence, unless it is deemed under English law to be invalid or unenforceable, in which case the relevant term or condition in our Booking Conditions will prevail. Some of our suppliers’ conditions may limit or exclude their liability to you and, because they’ll apply to your contract with us, may also limit or exclude our liability to you. Suppliers’ terms and conditions are often subject to international conventions too, which limit their (and our) liability. Copies of the relevant supplier’s terms and conditions and any applicable international conventions are available on request.

As an agent, we accept no responsibility for the acts or omissions of the suppliers or for the travel services provided by them

Booking

You have the option to make bookings through various methods:

1. Online: You can make bookings via our website at www.jakstravels.co.uk comprehensive guidance.
2. Telephone: Bookings can be made by calling us on 00441923882275.
3. In-person: You also have the option to visit our agency premises for bookings

It's important to note that all bookings are subject to availability at the time of booking. We cannot assure the availability of any of the travel services we promote, including those featured on our website, at the time you make your booking request. However, once you have submitted a booking request, we will verify and confirm the availability of your selected travel services to you. This confirmation will provide you with assurance regarding the availability of the services you wish to book.

When you make a booking online, please note that the order summary email you receive from us does not constitute a contractual acceptance of the supplier's ability to provide the specified travel services. Instead, it serves as an acknowledgment that we have received your offer. If the travel services are available as described on our website, we will subsequently issue a booking confirmation to you.

Your contract with us comes into existence and becomes legally binding only upon receipt of this booking confirmation. At this point, you have entered into a legally binding agreement to purchase the specified travel arrangements, which are subject to the supplier's terms and conditions as well as these Booking Conditions. It's important to thoroughly review the terms and conditions associated with your travel arrangements.

Ensuring the accuracy of all names listed in the booking confirmation is your responsibility, and they should match the names on the passports of the travelers in your party. Additionally, it is important to review the travel itinerary to ensure that it aligns with your requirements. Please be aware that making changes to travel arrangements becomes increasingly difficult once flight tickets and other travel documents have been issued. Such alterations may also result in additional charges. Therefore, it is essential to carefully review all details in the booking confirmation and make any necessary adjustments before travel documents are issued to avoid inconvenience and extra expenses.

Indeed, ensuring the accuracy of all names in the booking confirmation, which should correspond to the names on the passports of the travelers, is your responsibility. Additionally, thoroughly reviewing the travel itinerary to confirm that it meets your requirements is crucial. It's important to note that modifying travel arrangements becomes progressively challenging once flight tickets and other travel documents have been issued. These changes may also lead to additional charges. Therefore, it is imperative to meticulously examine all the information in the booking confirmation and make any needed adjustments before travel documents are issued to prevent any inconvenience and extra costs.

Travel Protection, Insurance, and Flight Booking Policies

ATOL protection


When you purchase an ATOL protected flight through us, you will receive an ATOL Certificate. This certificate outlines what is covered by financial protection, where you can find information about its implications for you, and whom to contact in case of issues or complications. During the booking process, you will be informed whether your flight is ATOL protected, and if it is, you will be provided with an ATOL certificate.

However, it's important to note that not all of our flights come with ATOL protection. Some flight-only sales are sold by us as an agent for the airline, and in such cases, ATOL protection may not apply. Please make sure to clarify the protection status of your specific flight during the booking process to understand your coverage.

SAFI insurance


Scheduled Airline Failure Insurance (SAFI) is available for purchase at your discretion, typically at an extra cost, and it is designed to safeguard your payments in case of airline failure. We recommend that you inquire about and review the terms of the SAFI policy to obtain precise details regarding what it covers. This additional insurance can provide you with added financial protection and peace of mind in the event of unforeseen airline issues.

Seats


Availability of seats and pricing for flights are determined by the discretion of the airline. The flight times displayed are typically provisional and might be subject to changes, in accordance with the airline's booking conditions. It's important to be aware that many airlines have a nonrefundable policy for bookings.

Therefore, when making flight reservations, it's advisable to carefully review the terms and conditions set forth by the airline to understand their specific policies regarding availability, pricing, and refundability. This information can help you make an informed decision when booking your flights.

Flight Prices:


Please note that airfares may change rapidly after the initial quote. To secure the offered fare, we kindly request that you make your payment within one hour of receiving the booking confirmation. In the event that the fare has increased by the time of your payment, you will retain the option to cancel the booking and request a full refund if you choose not to proceed with it.

Connecting Flights:


It's important to be aware that certain flights may involve layovers or connections through other airports. When booking an indirect flight, we will provide you with comprehensive information regarding any stopovers as part of the booking process.

Luggage:


The complimentary luggage allowance provided to passengers can vary greatly among different airlines and depending on the chosen route. Our prices encompass the standard luggage allowance permitted by the airline. The specific allowance you are eligible for will be detailed in the booking conditions provided by your chosen airline. It's worth noting that some airlines may permit the addition of extra luggage after the initial booking, and this is contingent upon the terms and conditions of the particular airline, which you should consult for further information.

Some airlines consider hold luggage as an optional extra. When you book with such an airline, the cost of hold luggage is not included in our headline prices, and you will have the option to add this service during the booking process. If you decide not to include hold luggage, you will still be entitled to the standard hand luggage allowance, typically ranging from 5 to 10 kilograms, as specified in the airline's booking conditions. It's important to review your booking confirmation for the exact hand luggage allowance.

Please be aware that your hand luggage should adhere to the dimensions permitted by the airline for carry-on items. For more details, please consult the airline's booking conditions. Additionally, it's essential to note that many countries, including the UK, have restrictions on importing food, plants, and animal products. Therefore, it's crucial to ensure that you do not carry any restricted items when traveling.

Check-In Information:


Details regarding the check-in process can be found in the booking confirmation email that we send to you. Some airlines may mandate online check-in, and failure to complete this check-in online may result in airport check-in fees, which you will be responsible for covering. It is your sole responsibility to adhere to the airline's check-in procedures and ensure you check in well in advance of your flight.

To allow sufficient time for security screenings and check-in processes, we strongly advise arriving at the airport at least 3 hours before your scheduled departure time. Please be aware that check-in counters typically close 60 minutes before departure.

Hotels and Accommodation Ratings

Accommodation Ratings and Standards:

Please note that all accommodation ratings provided are sourced directly from the respective suppliers or are based on our own internal assessments, which take into account industry expertise and customer feedback. Our own ratings are clearly indicated and are meant to serve as a reference for the services and amenities you can anticipate at your chosen accommodation. It's important to be aware that standards and ratings may differ from one country to another and can also vary among different suppliers.

Accuracy of Ratings:

While we have taken reasonable measures to determine the official ratings of the accommodations, which are included in the accommodation descriptions on our website, we cannot guarantee the absolute accuracy of all ratings provided. We encourage you to consider our ratings as general guidance and be prepared for potential variations in standards and services, especially when traveling to different countries or booking with various suppliers. Your experience may ultimately depend on a variety of factors, including personal preferences and expectations.

Payment forms and methods

Users of the www.jakstravels.co.uk website can choose from the following payment option

1. Payment with a payment card or a similar payment instrument.
2. Online bank transfers.
3. Fund transfers from a payment account.

Note: When booking online, it's important to remember that your payment should be made after you receive an email containing a booking confirmation. At this point, your contract with us is established, and you have entered into a legally binding agreement to purchase the specified travel arrangements. This agreement is subject to both the terms and conditions of the supplier and these Booking Conditions.
The cost of your holiday covers all taxes and known additional fees, charges, and expenses at the time of your booking. In cases where it is not possible to calculate these additional taxes, fees, charges, and expenses before you make a booking, we will provide you with an estimate of the potential additional costs you may still need to incur.

To secure your selected travel arrangements, you will need to make a payment, which could be either an instalment or deposit towards the full price, or the entire balance, depending on the timing of your booking in relation to the travel departure date. Additionally, you will be responsible for covering any relevant insurance premiums and booking fees.

If only a part payment is made, the balance must be paid on or before the due date that we stipulate in your booking confirmation. Failing to do so may result in cancellation of the booking by the principal(s) or supplier(s) and may incur cancellation fees set out in their terms and conditions.

With the exception of bookings protected by an ATOL, all funds you provide to us for travel arrangements will be securely held on behalf of the respective supplier or principal, unless otherwise specified in their terms and conditions. For bookings protected by an ATOL, any money you transfer to us is held by us on behalf of and for the benefit of the Trustees of the Air Travel Trust at all times. However, this is subject to our responsibility to transfer the funds to the ATOL holder, provided that the ATOL holder remains financially secure.

If, unfortunately, the ATOL holder does experience financial difficulties, any money held by us at that time or received from the consumer subsequently will continue to be held by us on behalf of and for the benefit of the Trustees of the Air Travel Trust, without the obligation to transfer that money to the ATOL holder.

Non-Flight Package In cases where we serve as an agent for a package organized by a third party, we will inform you about the financial protection put in place by the organizer in the event of the organizer's insolvency.

Travel documents and Flight Reconfirmation Guidelines

Documents delivery: Upon the full payment of your booking, you can expect to receive all your travel documents, including tickets and insurance policies, via email within 48-72 hours. If preferred, we can also arrange to send them to you by postal mail upon request. In situations where last-minute bookings are made, we can expedite the dispatch of documents within 24 hours.

It's essential to be aware that once we've posted the documents to you, we will not assume liability for any losses unless they are a result of our negligence. If, in such instances, you require the reissuance of tickets or other documents, you will be responsible for covering any associated costs. Please note that document reissuance can only be facilitated up to 7 days before your scheduled departure date. Should you require an alternative delivery method, such as courier services, this can be arranged at your own expense.

Ensure that all your travel documents, including passports, visas, and insurance, are in order, and arrive at the airport well in advance of your departure for the check-in process. It's important to note that it may be required to reconfirm your flight with Get A Flight before your departure. We recommend that you request the airline's contact details from us so that you can directly check with the airline, if necessary, for any changes to your scheduled itinerary. It's advisable to reconfirm your flight at least 72 hours before your outbound flight. When reconfirming, please make a note of any reference numbers or contact names.

Failure to reconfirm your flight could result in denial of boarding, and you are unlikely to receive any refunds in such cases. Your compliance with these reconfirmation guidelines is crucial to ensuring a smooth travel experience.

User’s Payment Assurance

For some (but not all) of our flight-only services, we offer financial protection through our Air Travel Organiser's Licence (ATOL). When you purchase a flight that is ATOL protected from us, you will receive an ATOL Certificate. This certificate provides details on what is financially protected, where to find information about what this protection means for you, and how to contact the relevant authorities in case of any issues or complications.

Flights that we sell as an authorized ticket agent for the airline do not have ATOL protection. We will inform you during the booking process whether your flight is ATOL protected and provide you with an ATOL Certificate. If you do not receive an ATOL Certificate, it means that your flight is not covered by ATOL protection.

In cases where we sell a flight package as an agent on behalf of the organizer, your protection is provided by the organizer's ATOL. Your booking confirmation will include the name and ATOL number of the ATOL holder.

When your flight is ATOL protected, either we or the service providers you have booked will deliver the services you've purchased, or provide a suitable alternative. In instances where neither we nor the supplier can do so due to insolvency, another ATOL holder may step in to offer the services or an appropriate substitute at no extra cost to you. You agree to accept that, under such circumstances, the alternative ATOL holder will fulfill those obligations, and you are responsible for settling any outstanding payments owed under your contract with that alternative ATOL holder.

However, it's important to acknowledge that in certain situations, appointing an alternative ATOL holder may not be feasible. In such cases, you will have the right to make a claim under the ATOL scheme, or with your credit card issuer where applicable.

If, for reasons of insolvency, we or the suppliers specified on your ATOL certificate are unable to provide the listed services or a suitable alternative (through an alternative ATOL holder or by other means), the Trustees of the Air Travel Trust may make a payment to you or provide you with a benefit under the ATOL scheme. As part of this process, you agree to fully assign any claims you may have or may in the future have related to the non-provision of these services, including any claims against us, the travel agent, or your credit card issuer if applicable, in exchange for such a payment or benefit.

Furthermore, you also agree that these claims can be reassigned to another entity if that entity has paid sums you have claimed under the ATOL scheme. This ensures that your rights and claims are properly managed in the event of service disruptions due to insolvency.

User’s Rights and Obligations

You must ensure you are familiar with and fulfill all the necessary requirements for traveling to and through your chosen destination. This includes but is not limited to aspects such as passport and visa requirements, transit visas, Esta visas, health conditions, required vaccinations, and any specific requirements for traveling with children.

While we can offer general information regarding passport and visa requirements as well as health-related formalities in your destination countries, it remains your responsibility to independently verify, fulfill, and confirm these requirements specific to your circumstances through the relevant Embassies and/or Consulates. Additionally, it is crucial to consult with your doctor when necessary. Keep in mind that requirements can change, so it is imperative that you verify the most current information well in advance of your departure. It is worth noting that for all air travel within the British Isles, airlines typically mandate photographic identification, such as a passport or a driver's license.

The majority of countries now have a requirement that passports remain valid for a minimum of 6 months beyond your return date.

In certain countries, a transit visa may be necessary for travelers passing through the country on connecting flights. We will inform you if a transit visa is required for your specific travel arrangements. Additionally, we recommend checking the UK government foreign travel website at www.gov.uk/foreign-travel-advice the most current information on visa entry requirements.

An ESTA visa is a mandatory requirement for all travelers bound for the USA, including those transiting through the USA. Similarly, an ETA visa is a necessary requirement for all travelers heading to Australia, as well as those transiting through Australia. If your flight involves a change between two separate airports along the route, it is your responsibility to arrange the transfer to the correct airport and, if applicable, to arrange a transit visa.

For travel to the USA, please note that special conditions apply, and all passengers must possess individual machine-readable passports. You can find more information at www.uk.usembassy.gov.

For European holidays, it is advisable to obtain a completed and issued form EHIC (European Health Insurance Card) before your departure.

If you are a non-British passport holder, including other EU nationals, it is essential to seek upto-date advice on passport and visa requirements from the Embassy, High Commission, or Consulate of your destination country or countries through which you will be traveling. For current travel advice regarding security, please visit the Foreign and Commonwealth Office website at www.gov.uk/travelaware This source provides up-to-date information on travel safety and security.

You are responsible for disclosing any medical conditions or reduced mobility to us before making your booking. This allows us to assess the suitability of the trip to meet your specific requirements.

Regarding pregnancy, it's important to note that most airlines retain the right to deny boarding to women who are in advanced stages of pregnancy. Therefore, we kindly request that you inform us at the time of booking if you or a member of your party is pregnant, or if pregnancy occurs before your departure. This will allow us to verify the airline's policy and provide you with appropriate guidance.

Please be aware that some airlines may require a medical certificate from a doctor confirming the passenger's fitness to travel during pregnancy. It's essential to follow these guidelines and provide the necessary information. We cannot accept responsibility for any individual who is denied travel due to pregnancy if we have not been informed of the pregnancy or if our advice has not been followed.

When children are traveling without their parents or are unaccompanied, airlines typically require additional documentation. It is crucial to notify us in advance if your child will be traveling in such a manner. Failure to obtain the necessary documentation may result in refusal to embark or delays, and it's important to note that you are responsible for any such issues that arise due to a failure to secure the required documentation.

Please be also aware that, in accordance with Air Navigation Orders, for a child to qualify for infant status, they must be under 2 years of age as of the date of their return flight. We want to emphasize that we do not assume any responsibility if you are unable to travel or experience any other losses due to your failure to comply with passport, visa, immigration requirements, or health formalities. By engaging in our travel services, you agree to reimburse us for any fines or other losses that we may incur as a result of your non-compliance with these requirements or formalities. It is crucial to ensure that you meet all the necessary travel and health-related obligations to avoid any inconveniences or financial liabilities.

As a traveler, it is expected that you conduct yourself in a respectful and appropriate manner, ensuring that you do not disrupt the enjoyment of others. If, in the opinion of the supplier/principal or any other person in authority, your behavior or that of any member of your party causes or is likely to cause distress, danger, annoyance to other customers or third parties, property damage, or results in transportation delays or diversions, the supplier reserves the right to immediately terminate your booking without further liability.

1. In such cases:
2. You and your party may be required to pay for any loss and/or damage caused by your actions.
3. Each member of your party will be jointly and individually liable for any damage or losses.
4. Full payment for such damage or losses must be made directly to the supplier/principal before departure.
5. Failure to make payment will result in you being responsible for any claims (including legal costs) subsequently made against us due to your actions, along with covering all costs we incur in pursuing such claims.

It is important to note that we cannot be held responsible for the actions or behavior of other guests or individuals who are not connected to your booking arrangements or to us. Guests shall comply with hotel Terms and Conditions.

You have the responsibility to stay informed about travel safety advisories issued by the Foreign Office for the countries and regions you plan to visit. It's crucial to consider this advice when making your travel decisions. Please refer to the Foreign Office's travel awareness website (https://www.gov.uk/travelaware) the latest information. It's important to note that if the Foreign Office advises against traveling to or leaving a specific country, this could be considered an Unavoidable and Extraordinary Circumstance.

Our Responsibility and Limitations

Your contract for travel services is established with the supplier/principal, and their respective booking conditions govern the terms of your agreement. In our role as your agent, our responsibilities are restricted to making bookings in line with your instructions. We assume no responsibility for the actual provision of the travel services. While we strive to provide you with accurate information about travel arrangements in good faith, we do not accept responsibility for any information we convey.

However, if we are found liable to you under any circumstance, our maximum liability is limited to twice the commission we earn on your booking (or the appropriate proportion of this if not all travelers in the booking are affected).

It's important to note that we do not exclude or limit liability for instances of death or personal injury resulting from our negligence or that of any of our employees while performing their job duties.

Please be aware that all descriptions and content provided on our website or through our communication represent a general overview of the services offered by the respective supplier. Due to limitations, we may not include all specific details of these services on our website. It's important to note that the availability of these services is subject to change.

If you need additional information regarding any travel arrangements or other services, please don't hesitate to get in touch with us. We're here to assist you with any further details or inquiries you may have.

Recommendations

We highly recommend that you obtain adequate travel insurance to provide coverage for yourself and your travel party. Many of the principals or suppliers of the travel services we offer may require you to have travel insurance as a booking condition. Additionally, specific destinations may mandate the purchase of travel insurance.

As a minimum, we suggest that your insurance policy covers:

1. Costs associated with trip cancellation by you.
2. Expenses related to medical assistance, including repatriation, in the event of an accident or illness.
3. Loss of baggage and money.
4. Other potential travel-related expenses.

Having comprehensive travel insurance can provide you with peace of mind and financial protection during your travels

The Cancelation Policy and Fees

You have the flexibility to cancel your booking at any time. To initiate a cancellation, please send a written request to Customer Services at JAKS Travels Ltd, 211 St Albans Road, Watford, WD24 5BH, United Kingdom, or email us at info@jakstravels.co.uk. Please note that the cancellation will only take effect upon our receipt of your request.

Upon receiving your cancellation request, the principal(s) or supplier(s) may impose a cancellation fee as specified in their terms and conditions. The cancellation fees can range up to 100% of the total price of the travel service, depending on when the cancellation occurs. It's important to note that most bookings are non-refundable unless otherwise stated, beginning from the date of booking.

Additionally, please be aware of the following:

1. If you, as the passenger, choose to cancel the flight, we will incur administration costs in processing your request, and therefore, an administration fee of £75 per passenger will be charged.
2. If the flight is canceled by the airline, an administration fee of £25 per passenger will be applied in processing your cancellation request.
   
   In the event of flight cancellations by the airline due to COVID restrictions, you will be provided with the following options:


3. Open Ticket: Depending on the airline's policy, you may be eligible for an open ticket.
4. Date Changes: Changes can be made to your booking, with charges potentially applicable based on the airline's policy.
5. Refund: Refunds will be issued, with a deduction of a £25 admin/supplier fee per passenger.

For partially used tickets, please note that as a travel agent, we can submit a refund request on your behalf. However, the refund amount is subject to the discretion of the airline or supplier.

The Amendments Requests and Charges

Should you need to make any changes to your booking, kindly notify us in writing. You can send your request via post to Customer Services JAKS Travels Ltd, 211 St Albans Road, Watford, WD24 5BH, United Kingdom, or email us at info@jakstravels.co.uk or by calling 01923882275. Please be aware that the possibility of amending your booking is subject to the terms and conditions of the travel service supplier(s) and cannot be guaranteed once your booking is confirmed.

Except for increasing the number of persons in your party or booking, any other amendments may incur an amendment fee of £50 per passenger, in addition to any applicable airline or supplier amendment charges.

If you have purchased travel insurance, you may be eligible to claim cancellation and amendment charges under your policy.

Please note that amounts paid for amendments are always non-refundable.

If you wish to postpone your travel plans, please contact us via email info@jakstravels.co.uk or by calling 01923882275.to inform us of your preferred dates for rescheduling your booking. Keep in mind that re-issuance or refunds may involve administrative fees, which are subject to the conditions of the airline or supplier. We kindly request your patience as we process your request, and we will contact you regarding your plans once we have addressed immediate departures. To assist us in handling your request efficiently, please provide your booking reference number, the current planned travel date, and your best contact phone number.

Complaints and Dispute Resolutions

As your travel agent, we are here to assist you with any complaints or concerns you may have. You can send your request via post to Customer Services JAKS Travels Ltd, 211 St Albans Road, Watford, WD24 5BH, United Kingdom, or email us at info@jakstravels.co.uk by calling 01923882275.

It's important to note that the contract(s) for your travel arrangements is established between you and the principal(s) or supplier(s) of those services. Therefore, any inquiries or issues related to your travel arrangements should initially be directed to them. In the event of a problem during your holiday, please report it promptly to the principal/supplier, their local supplier, or agent at your destination. Following this procedure is crucial, as it allows the principal/supplier the opportunity to investigate and address your complaint effectively. Failure to do so may impact the amount of compensation you are entitled to or result in no compensation at all. If you wish to file a complaint upon your return home, please contact the principal/supplier. You can find their name, address, and contact details in the confirmation documents we provide you. We are more than willing to assist you with this process if needed—simply get in touch with JAKS Travels Ltd, 211 St Albans Road, Watford, WD24 5BH, United Kingdom, or email us at info@jakstravels.co.uk by calling 01923882275.

If a resolution cannot be reached and the matter involves us or another ABTA Member, you have the option to utilize ABTA's ADR (Alternative Dispute Resolution) scheme, which is approved by the Chartered Trading Standards Institute. Further information can be found at www.abta.com.

Unavoidable and Extraordinary Circumstances and Brexit Implications

Unavoidable and Extraordinary Circumstances:

We want to emphasize that we will not be held liable or responsible for compensating you if our contractual obligations are disrupted by circumstances beyond our or the supplier's control. These situations, known as "Unavoidable and Extraordinary Circumstances," are events that could not have been prevented even with the implementation of reasonable measures. Examples of such circumstances include, but are not limited to, acts of terrorism, warfare (and threats thereof), civil unrest, significant health risks, natural disasters (like floods, earthquakes, or extreme weather conditions), government actions, industrial disputes, labor strikes, port closures, nuclear or chemical incidents, technical transport problems, air traffic control strikes, flight cancellations, and similar events that neither we nor the supplier(s) can control.

Brexit Implications:

We recognize that the United Kingdom's decision to leave the European Union may have implications for certain travel services. This could encompass potential disruptions to flight routes, access to ports and airports, and changes in visa requirements for British citizens traveling to, within, or through the EU. Please be assured that we are closely monitoring this situation, and if we become aware of any confirmed bookings that will be affected, we will promptly inform our customers.

However, it's crucial to understand that Brexit is an unprecedented event entirely beyond our control. Therefore, any resulting changes will be considered as "Unavoidable and Extraordinary Circumstances," as explained above. While we will make every effort to offer suitable alternative arrangements or refunds where feasible, we will not be liable to provide compensation in such cases.

Collection and Sharing of Personal Information

As part of your booking process, we will require certain personal information from you, including your name, email address, telephone number, passport details, and other identifying data. Additionally, there may be cases where we need to collect sensitive information, such as health details, information about any disabilities, or religious preferences.

We will use your personal information, including sensitive data, for the purpose of arranging your travel and may share it with relevant travel service providers or individuals involved in providing your travel services as necessary to facilitate your trip. In some instances, we may be required by authorities or the law to provide this information to public entities such as customs or immigration. Certain details may also be shared with security or credit-checking companies. If your travel includes the United States, we may need to share this information with US Customs and Border Protection to assist in preventing terrorism and other transnational serious crimes. When traveling outside the European Economic Area (EEA), we will ensure that your data is transferred to suppliers in compliance with the General Data Protection Regulation (GDPR) requirements related to such transfers.

By making this booking, you acknowledge that the personal information you provide in your booking form may be shared with suppliers and individuals necessary to facilitate your travel arrangements."